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Our servers are housed in our private racks within the London Hosting Centre (LHC). LHC features world class resilient infrastructure, including multiple levels of 24/7 security, stable high-capacity power supplies, fire protection and environmental controls.
Our network is fully redundant and has been built using the latest Juniper routing hardware along with Cisco and HP switching equipment. Utilising VRRP (Virtual Router Redundancy Protocol) on our routers and rSTP (Rapid Spanning Tree Protocol) on our switches, which along with duplicating all core infrastructure provides hitless failover in case of a hardware failure to ensure world-class uptimes.
Peers include Microsoft, Nildram, Bulldog, Cogent, NTL, Claranet, Google, KPN Planet, NewNet, HE, Openpeering, Akamai, GXN, the BBC plus hundreds more.
| Facility |
| :: Location |
Docklands, London. England. |
| :: Building structure |
9 Storey steel and concrete fabricated building with Granite and glass facade. |
| :: Facility size |
10,606m² |
| :: Usable data space |
Multiple areas/rooms: Approx 4,945m² |
| :: Floor to ceiling clearance |
270cm |
| :: Maximum floor load |
500kg/m² |
| :: Minimum raised floor void |
30cm |
| Power |
| :: Power supply |
9 Megawatts |
| :: Power distribution |
230v/415v from UPS output panels to local distribution panels, to final ciruits. |
| :: UPS system |
All power protected by multiple redundant static UPS and generator combinations |
| :: Fuel supply for generators |
24,200 litres on-site (15 hours operation at full building load). Service level Agreement with local fuel supplier |
| Environmental Control |
| :: Air conditioning |
Data room temperature and humidity controlled by 20KW air handlers on redundant chilled water loops. |
| :: Chilled water generation |
Central plant with 4 x 1.25 NW screw chiller units (N+1 redundant). |
| Fire Protection |
| :: Fire detection system |
Fully addressable In-house zoned fire alarm system |
| :: Fire suppression system |
FM200 gas automatic fire suppression system to technical areas, sprinkler system to communal areas. |
| Building Management Systems |
| :: Building monitoring |
Central computerised monitoring systems |
| :: Alarm management |
All alarms monitored 24x7x365 |
| Physical Security |
| :: Security systems |
- Patrolling security guards
- CCTV cameras throughout the site
- Zoned access control via key-card
- Intrusion detection |
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